Axcess Corporation™ is a U.S. company located in the State of Washington, in accordance with Title 5 U.S.C. 6103 we observe all U.S. (Federal) holidays. When a holiday falls on a non-workday (Saturday or Sunday) Axcess employees observe the holiday on the Monday following. The day prior to or after may also be observed or hours of operation may be modified to allow employees traveling to leave early. Below is the current list of holidays for the 2018 year:
|Monday, January 1||New Year's Day|
|Monday, January 15||Birthday of Martin Luther King, Jr.|
|Monday, February 19||Washington's Birthday|
|Monday, May 28||Memorial Day|
|Wednesday, July 4||Independence Day|
|Monday, September 3||Labor Day|
|Monday, October 8||Columbus Day|
|Friday, November 12||Veterans Day|
|Thursday, November 22||Thanksgiving Day|
|Tuesday, December 25||Christmas Day|
Business operations include Business Management, Accounts Management, Billing, Collections, Finance, Vendor Services and non-technical Customer Service. Technical Support, Hosting Support and Enterprise Support is available via on-call technician during the above dates.
Enterprise clients should consult the SLA Schedule in their enterprise support contract.