550 Host detected by Reverse DNS

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    EXPLANATION

    Reverse DNS lookup for your IP address is failing.  Axcess does require that all connecting Mail Transfer Agents have established Reverse DNS.

    SOLUTION

    Reverse DNS is a way of associating an IP address with its domain name.  The reverse DNS identifier is contained in the PTR portion of the IP Zone file.

    If you are on a dynamic IP address, please call your ISP and request a static IP address with proper reverse DNS before attempting to send mail to Axcess through that server.

    If you are on a static IP address, please call your ISP or DNS provider and ask them to establish a reverse DNS record for your IP address reflecting your correct domain name.

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